PRIVACY POLICY — NOCTELYA

Last updated: March 2026

1. WHO WE ARE

The website noctelya.com is operated by NOCTELYA, 202 rue Julian Grimau, 94400 Vitry-sur-Seine, France. Contact: contact@noctelya.com

2. DATA COLLECTED

During your browsing, we automatically collect:

• IP address, browser type, time zone
• Pages viewed, search terms that led to the site
• Session data via Shopify cookies

When you make a purchase, we collect:

• First name, last name, shipping and billing address
• Email address, phone number
• Payment information (processed and secured by Shopify — never stored on our servers)

Through our marketing tools, we collect:

• Behavioral data on the site (Google Analytics)
• Advertising targeting data (Meta Pixel / Facebook Ads)

3. USE OF YOUR DATA

Your data is used to:

• Process and ship your orders
• Send you confirmations and invoices
• Contact you if we have questions about your order
• Prevent fraud
• Improve our website and measure our advertising campaigns
• Send you our communications if you have consented (newsletter)

4. SHARING YOUR DATA

We share your data only with:

• Shopify — hosting and order processing: shopify.com/legal/privacy
• Google Analytics — traffic analysis: google.com/intl/en/policies/privacy
• Meta (Facebook/Instagram) — targeted advertising: facebook.com/settings/?tab=ads

We never sell your data to third parties.

5. TARGETED ADVERTISING

We use Meta Pixel to offer you relevant ads on Facebook and Instagram. You can disable this targeting at any time:

• Facebook/Instagram: facebook.com/settings/?tab=ads
• Google: google.com/settings/ads/anonymous
• General opt-out: optout.aboutads.info

6. COOKIES

We use the following cookies:

Cookie	Purpose	Duration
_session_id	Shopify session	Session
_shopify_visit	Visit statistics	30 minutes
_shopify_uniq	Unique visitors	24h
cart	Shopping cart	2 weeks
_fbp	Facebook Pixel	3 months
_ga	Google Analytics	2 years

You can manage your cookie preferences via the banner on the site.

7. YOUR RIGHTS (GDPR)

In accordance with GDPR, you have the following rights regarding your personal data:

• Right of access — obtain a copy of your data
• Right to rectification — correct your data
• Right to erasure — request deletion of your data
• Right to object — object to the use of your data for marketing purposes
• Right to portability — receive your data in a readable format

To exercise these rights: contact@noctelya.com — Response within 30 days.

You can also file a complaint with the CNIL: cnil.fr

8. DATA RETENTION

Your order data is retained for 3 years from your last purchase, in accordance with French legal accounting obligations. Your marketing data is retained until you unsubscribe or request deletion.

9. SECURITY

All transactions are encrypted via SSL protocol. Payment information is processed directly by Shopify Payments — we never have access to your complete banking data.

10. MINORS

Our site is intended for adults (18 years and older). We do not knowingly collect data concerning minors.

11. MODIFICATIONS

We may update this policy at any time. The last update date is indicated at the top of the document.

12. CONTACT

📧 contact@noctelya.com
📮 202 rue Julian Grimau, 94400 Vitry-sur-Seine, France
Response within 24h, Monday to Friday.